🎉 Up to 70% Off Selected ItemsShop Sale
Returns & Exchanges
At Potter & Co, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing